Frequently Asked Questions

All prices are listed and charged in Canadian Dollars ($CAD).  All Canadian orders will be charged their respective GST/HST rate at checkout.

This money has not been paid to AnthemShop.ca, rather your card company has put a hold on it for you while you check out. If your address information then fails to validate (maybe your shipping and billing addresses aren’t the same), then your payment will be declined. Your credit card company will release the Authorization between 2-7 business days after it is made depending on your bank.  Note that if you attempt to checkout multiple times, your card will be authorized multiple times.

We ask our customers to allow us 1-2 business days of processing time to assemble your order.  To calculate your estimated delivery time, add 24-48 hours of processing time to the delivery estimate of the shipping method you’ve chosen.  If you have any questions about your order contact us!