Anthem Shop ships through Canada Post and UPS. We also use alternate carriers or local delivery services if there are any disruptions with Canada Post or UPS. To ensure that orders make it to P.O. boxes and rural route addresses, please include a physical street address or highway number with your order. Shipping charges will not be refunded or reimbursed. Anthem Shop cannot be held responsible for any delays caused by packages shipped. Anthem Shop currently does not offer return-shipping methods.